What do we mean -- there should never be a "bad battery"?
(Failed Lead Acid Batteries)
Tandem Gateway lithium (LiFePO4) batteries are modular in design with replaceable components and should rarely fail as an entire unit.
The battery management system ("BMS") provides
protection and the LiFePO4 cells have a high C rate permitting rapid charging
and high amp discharges.
Our warranty provides support for our pledge that there should
never be a “bad battery” by protecting customers in the unlikely event there is
a significant battery failure. However, the modular design of the battery
provides the most important protection for the customer.
Since individual components (like a lithium cell) can be
replaced at a fraction of the cost required to replace an entire battery, it is
often a better choice for the customer to simply use the repair service and
preserve their warranty for the future.
Please don’t forget to register your purchase.